Acquisition to lead to solutions focused on improving Customer acquisition, loyalty and profitability along the Customer Lifecycle.

Ian_Read_

Pictured: Ian Read, CEO of Principa.

Principa Decisions (Pty) Ltd, a leading software, data analytics, and consulting company, today announced that it has entered into an agreement to acquire the assets, people and contracts belonging to Relate Technologies (Pty) Ltd, a Cape Town based software development company, for an undisclosed sum. The deal is planned to become effective from 1 December 2014.

Relate Technologies is a software development and systems integration company focused on delivering technology solutions that help companies increase service levels and improve their overall Customer Experience.

Formerly known as PIC Solutions, Principa is a software, data analytics and consulting company providing decision-making solutions to companies in order to deliver more profitable customer engagements across their customer lifecycle.

The deal will bring together Relate Technologies’ skills in software product development and enterprise systems integration with Principa’s expertise in decisioning software, data analytics and consulting services with the objective of delivering products that increase the profitability of their clients’ customer relationships.

Commenting on the transaction, Principa CEO, Ian Read said: “The acquisition of technology specialists Relate Technologies is part of our strategic move to strengthen our Customer Engagement solutions offering with additional products and resources. Relate Technologies has a real depth of software development and systems integration skills and experience. This is completely in line with our own strategy of leveraging our software, analytics, and consulting assets to develop solutions that improve our clients’ decision making capabilities and ultimately improve the profitability of their customer engagements.”

Geoff Lander, MD of Relate Technology, said: “By joining forces, the combined skill and know-how of our two teams will enable us to develop and deliver solutions that improve the profitability of our clients’ customer engagements and increase their levels of customer acquisition and loyalty.”

Principa is a wholly owned subsidiary of the Transaction Capital Limited group. The company has offices in Cape Town and Johannesburg, and a joint-venture company in Dubai. Both companies serve clients in the retail, financial services, insurance, and telecommunications sectors locally and overseas.

ABOUT PRINCIPA

Principa is a leading software data analytics, and consulting provider serving business-to-consumer companies in the financial services, retail, and insurance sectors. The company enables clients to improve both their credit and non-credit decision-making processes in order to improve profitability.

Established in 1999, Principa has offices in Cape Town, Johannesburg and Dubai. Principa is a wholly owned subsidiary of the Transaction Capital Limited group.

Visit: www.principa.co.za