The Data Analytics Blog

Our news and views relating to Data Analytics, Big Data, Machine Learning, and the world of Credit.

Meet Agent X – Your Call Centre Virtual Assistant

 Meet Vusi, a call centre agent, with call centre agent struggles. He needs to keep his customers engaged while he shifts between various systems to find the information he needs to meet his manager’s expectations of consistent, successful call outcomes.

Cloud Versus On-Premise: Which Solution Is Best For Credit Lifecycle Software?

If you're tasked with selecting a credit lifecycle software for your business, one of the most significant decisions facing you is whether to go with cloud-based or on-premise software. It's a question we get asked often, but the answer is often more complicated than an outright recommendation of one or the other. Each solution has pros, but also cons and therefore you’ll need to compare the two in-depth and select the option that suits your business strategy, and more importantly, your IT strategy.

6 Key Considerations When Managing Your IFRS 9 Forward-Looking Overrides

As part of the group that was the second company worldwide to become IFRS9 compliant, IFRS9 has been at the forefront of what we do.  We have assisted nearly 20 companies on their IFRS9 journey over the last two years.  This blog forms part of a more extensive series on IFRS9. In this blog, we explore the administering of management overrides.

Can Data Science Predict The Results Of The FIFA Football World Cup?

South African based data analytics company, Principa, will be predicting the results of every match at this year’s FIFA Football World Cup, to once again put theory into play. By applying the same principles used to predict customer behaviour for Principa’s financial services and retail clients, the company’s data scientists are using different algorithms to develop models that can predict the outcome of the matches.

Combining Intent With Ability: What Is Income-Based Marketing?

Positioning is one of the most powerful marketing concepts a brand has at its disposal. (Click to Tweet!) Whether you’re a luxury vehicle designer or a value-based grocery store chain, you’ve likely spent a lot of resources perfecting and cementing your positioning, on your way to success.

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