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Scorecards form the back-bone of decision making for many financial institutions. They are used in the account management of key decision areas like collections and authorisations, for example. They can tell us whether to accept or decline a customer for a particular credit based product, or tell us the percentage of a customer’s outstanding balance that will be recovered over a certain period of time. In this blog post, we’ll be covering what scorecard monitoring is, its importance and the consequences of not carrying out the exercise regularly.
