What is the true value of losing a customer?

In a previous blog, we looked at assessing your credit models and the challenge of building and deploying models representative of the COVID-19 crisis. At the crux of the challenge was that the fact that:

“Unprecedented” is a term with which we’ve all become quite familiar over the last few months. COVID-19 has changed our society and our economy quite drastically. In predictive analytics “unprecedented” has far reaching implications – simply put it’s difficult to build models when we do not have data that reflects similar trends to what we will expect moving forward.