The Data Analytics Blog

Our news and views relating to Data Analytics, Big Data, Machine Learning, and the world of Credit.

All Posts

[Infographic] Debtor Profiles And Treatment

June 3, 2016 at 1:00 PM

principa_Debtor-Profile-infographic-short.jpg

According to the World Bank, South Africans are the biggest borrowers in the world, with 86% of the population in debt.* And unfortunately, the National Credit Regulator, goes on to state that of the 20 million credit-active consumers in South Africa, 47% are in arrears on their accounts by three months or more, or had judgements against them, or had negative credit ratings on their credit record. ** 

As a credit risk professional, it is imperative to be able to segment your debtors by their propensity to roll and then apply the appropriate treatment by segment to minimise this risk and increase lift in your debt collection strategies.

We've put our team of Collections & Recovery experts to work on a fantastic infographic of Debtor Profiles and Treatment Framework. Our infographic provides:

  • an overview of the attirbutes for the three debtor profiles to enable you to segment them by propensity to roll, and
  • recommended treatments to apply to each (Type, Tone, and Timing of your communication) to increase the yield in your debt collection strategies.

contact us

* "What 10 million South Africans struggling with debt should know," Rand Daily Mail, 8 March 2016
** "SA Debt Measures Back-fire," Fin24, 24 May 2015

Thomas Maydon
Thomas Maydon
Thomas Maydon is the Head of Credit Solutions at Principa. With over 13 years of experience in the Southern African, West African and Middle Eastern retail credit markets, Tom has primarily been involved in consulting, analytics, credit bureau and predictive modelling services. He has experience in all aspects of the credit life cycle (in multiple industries) including intelligent prospecting, originations, strategy simulation, affordability analysis, behavioural modelling, pricing analysis, collections processes, and provisions (including Basel II) and profitability calculations.

Latest Posts

[Slideshare] How To Make Your Business Data Work For You

Common barriers to success: Skills shortage: data scientists are in high demand and in low supply. Companies lack the skills to develop advanced data analytics or machine learning applications. Cost: recruiting and building up or training a team, as well as infrastructure costs are immense. Inefficiency and low ROI on: acquisition campaigns; re-activation and retention campaigns; outbound sales calls and debt collection. Resulting in: No or ineffective use of data. High cost to get insights from data. Low returns from campaigns. What’s the alternative? Machine Learning as a Service (MLaaS): removes infrastructure skills and requirements for machine learning, allowing you to begin benefiting from machine learning quickly with little investment. Subscription based pricing, allowing you to benefit using machine learning while minimising your set-up costs and seeing returns sooner. Answers as a Service: Use historic data and machine learning to allow answers to increase in accuracy with time. MLaaS with predictive models pre-developed to answers specific questions: Genius Call Connect: What is the best time and number to call customers? Genius Customer Growth: Which customers are most likely to respond to cross-sell? Genius Re-activation: Which dormant customers are worth re-activating? Genius Customer Retention: Which customers are most likely to churn? Genius Leads: Which contacts are likely to respond to my campaign? Genius Risk Classifier: Which debtors are most likely to pay or roll? Benefits of Genius: Quick and cost-effective ability to leverage machine learning: Minimal set-up time Minimal involvement from IT Subscription based service Looking to make your data work for your business? Read more on Genius to see how it can help your business succeed. 

5 Must-Join Facebook Pages For Data Science, Machine Learning And Artificial Intelligence In 2019

While LinkedIn has traditionally been thought of as the business or work focussed social platform, Facebook has been making headway into gaining market share in the space as well. With company pages and groups, Facebook is catering to every interest and aspiration that people might have – and combining that with their social interactions and news sources. Facebook aims to give users a one-stop-shop experience, and it’s very good at doing it.

Our 2018 Customer Acquisition And Engagement Blog Roundup

Our final roundup this year covers two of our main topics: customer acquisition and customer engagement. We’ve not covered these topics in depth this year, and so decided to combine these two to provide a roundup of the best of both.