Our news and views relating to Data Analytics, Big Data, Machine Learning, and the world of Credit.
October 23, 2015 at 9:30 AM
Here's a quick catch-up we had this morning with John Robbie of Talk 702 to provide his listeners with our machine learning predictions for this weekend's Rugby World Cup semi-finals matches between New Zealand and South Africa and between Australia and Argentina. Listen here to our predictions for the semi-finals.
Recently Principa announced their partnership with UK-based Welcom Digital. Welcom Digital’s platform Financier is one of the leading account processing platforms. Principa is now the sales and delivery partner in South Africa for Financier. We speak to Principa’s Eric Hay – a technical specialist with over 25 years’ experience with credit systems include account processing systems – who has been now appointed technical delivery head for Financier.
We recently attended the Contact Centre Management Group (CCMG) Contact Centre Conference and Expo, themed Africa's Calling.
The call centre world, unsurprisingly, ranks as one of the highest adopters of data analytics platforms year on year. This is largely due to the invaluable insights we gain through the analysis of thousands of calls received each day by the typical call centre. With speed being of the essence in making the right decision at the right time for each caller many call centres are turning to machine learning to automate their data analysis and make crucial customer experience decisions within seconds.
Data Analytics, Consulting and Software
Principa is a member of the Transaction Capital Group.
