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My learnings on the effective use of automated self-service bots.

May 26, 2020 at 7:50 AM

Organisations and individuals, need to adapt and change to the new ways of working to ensure that we survive this pandemic, and protect our sustainability for the future.

With new ways of working and new solutions, comes new challenges and new learnings. Our Head of Collections and Recoveries, shares some of his learnings with respect to the adoption of automated self-service bots.

Find it on our YouTube channel,



Share your comments and questions, either directly on our YouTube page, or you can forward this through to .

We will cover these questions in our next Video Blog.


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Perry de Jager
Perry de Jager
Perry has been involved in Collections and Recoveries for the past 12 years, spending time in different market segments ranging from law firms to investment companies. At Principa, Perry has worked on extended projects within both South Africa and the Middle East with some of the largest financial organisation, providing on-site consulting within the collections and recoveries space covering strategy, process, people and technology.

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