Our news and views relating to Data Analytics, Big Data, Machine Learning, and the world of Credit.
We have released a new eBook titled Truth Seeker: a guide to avoiding logical fallacies and cognitive biases in data science.
We’re looking forward to attending this year’s Evolution of Data Science in Banking conference. The 2019 conference will be held on the 5th and 6th of June at the Indaba Hotel, Fourways, Johannesburg. The event will explore the use of data and analytical techniques to help financial services providers meet regulatory and reporting requirements. Also to be discussed is how running analytics at a product level can provide a more holistic view of customers across their portfolios.
Bringing automation into the credit assessment process through credit scoring brings about significant benefits. Some of these benefits include:
Innovative companies know they must embrace digital transformation in their business to stay competitive in the world of the fourth industrial revolution. But legacy systems often get in the way of transformation. In this blog, we look at why companies are reluctant to move away from their legacy systems and how to know when it really is time to modernise.
What is Agent X? Agent X is a call centre virtual assistant that not only guides and supports agents during calls, but motivates and inspires high performance via an engaging, dynamic and intuitive interface.