The Data Analytics Blog

Our news and views relating to Data Analytics, Big Data, Machine Learning, and the world of Credit.

The Difference Between A Live Chat and A Chatbot

Most websites or apps lately have a chat function, whether that be a chatbot or a live chat function. But many people (and some businesses) don’t know the difference between the two and aren’t sure when they are talking to (or have installed) a bot or an agent.

How To Get Started With Machine Learning

The benefits have been recounted many times, but now that Machine Learning has the business world’s attention, how does one get started?  Moving into the machine learning space can be somewhat daunting, but we hope this blog post provides some guidance that you will find helpful. 

Frequently Asked Questions On Self-Service AI Chatbot, Atura

What is Atura? Atura is a powerful artificial intelligence chat solution that uses cloud technology to deliver the right answers to your customers via any device, albeit mobile, desktop or tablet. Built on the Microsoft Azure technology stack, Atura uses its advanced algorithms and machine learning techniques to correctly understand your customer request and then deliver the correct response. In the event that the AI doesn’t understand the customer request, the entire messaging conversation can be seamlessly redirected to a physical agent to further respond to your customer. The result: a fluent and seamless customer experience!

Frequently Asked Questions on Prosperity, Collections Yield Predictions Solution

What is Prosperity? Prosperity for Collections Predictions is our operational collections predictor to accurately predict collections results ad identify remedial areas, for Debt Collection Agencies, Retail Credit Lenders and Specialised Lenders.

Mathematical Optimisation In Five Phases

For businesses wishing to improve their credit decisions, the adoption of Mathematical Optimisation is an important consideration. Mathematical optimisation is more than a straight data-driven strategy design as it incorporates prescriptive analytics.

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