Our news and views relating to Data Analytics, Big Data, Machine Learning, and the world of Credit.
How To Identify And Pro-Actively Correct Operational Problems In Your Call Centre from PrincipaDecisions
When we started on our journey of predicting the results of the FIFA World Cup matches, we set out with some cautious optimism. We had experienced success with predicting the outcomes of the 2015 Rugby World Cup and the 2016 Oscars, but Football was a whole new ballgame. As our CEO, Jaco Rossouw, said: “We’ve never used our skills as data scientists to predict the outcomes of a football game, and unlike with the Rugby World Cup where we were predicting the point margins between the participating teams, this time we’ll be predicting the exact final scores - a significantly more complex challenge!”
After a FIFA World Cup full of upsets, the South African data scientists at Principa outranked 99.92% of people on popular sports predictor site, Superbru.
This year, we’re looking forward to adding a new conference to our calendar, as we head to the Customer Experience Management Africa Summit. This two-day summit is taking place on the 1st and 2nd of August at the Cape Town International Convention Centre.
As part of the group that was the second company worldwide to become IFRS9 compliant, IFRS9 has been at the forefront of what we do. We have assisted nearly 20 companies on their IFRS9 journey over the last two years. This blog forms part of a more extensive series on IFRS9.