Our news and views relating to Data Analytics, Big Data, Machine Learning, and the world of Credit.
The Principa brand is unique and memorable as it is associated with creativity, integrity, innovation and deep expertise. Our website and blogs embodies every extraordinary aspect of our brand and we are very proud of it. We bring the same remarkable elements from this digital world, into our offices and into every interaction we have. Apart from the Principa team and our clients with whom we have an established relationship, not many people understand the elements that define our brand. I’d like to take this opportunity to introduce you to the wonders behind Principa.
Geo-location analytics, or location intelligence, is a powerful tool for marketers, developers and businesses in general. It’s defined as the analysis of IP address data to determine a user’s location, which gives a great deal of insight into the user, their behaviour and opportunities.
According to Marketing Metrics: The Definitive Guide to Measuring Marketing Performance, the probability of selling to a new prospect is 5 to 20%, while the likelihood of selling to an existing customer is 60 to 70%. Your customer growth strategy is an easy way to grow your bottom line and improve your revenue.
As Debt Collection and Recovery experts, we are given the opportunity to attend and present at industry conferences and events. We find the conferences incredibly valuable in helping us stay up to date, as well as challenging us to remain innovative.
According to this article by Frederick F. Reichheld in the Harvard Business Review, the average company loses about half its customers in a five-year period. When customers see a loss of value, they churn. The ultimate goal of a great loyalty strategy is to increase the perception of your solution’s value in the eyes of your customer, exactly when you need to. To achieve that, you need to be able to predict churn, many in the industry turn to leading (or lagging) indicators to indicate where efforts need to be focused.