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Our news and views relating to Data Analytics, Big Data, Machine Learning, and the world of Credit.

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Principa Speaks To CNBC Africa About Our Rugby Predictions

October 30, 2015 at 9:40 AM

CNBC interview on South Africa vs New Zealand Prediction

Lead Data Scientist at Principa Johan van Bijoen speaks to CNBC Africa about our Rugby World Cup predictions for the South Africa vs New Zealand semi-final and gives some brief insight into how the data used to make the predictions are derived. Watch the interview here

Using machine learning in business - download guide

Latest Posts

The Top 6 Ways To Improve Motivation Levels In A Call Centre

Staff motivation levels are an important factor in every business, but even more so in a client or prospect facing environment such as a call centre. If your call centre agents are motivated, you can expect them to remain an employee for a longer period of time, reducing staff turnover. This not only saves you a lot of resources for recruiting, but also for training.

The Difference Between A Live Chat and A Chatbot

Most websites or apps lately have a chat function, whether that be a chatbot or a live chat function. But many people (and some businesses) don’t know the difference between the two and aren’t sure when they are talking to (or have installed) a bot or an agent.

How To Get Started With Machine Learning

The benefits have been recounted many times, but now that Machine Learning has the business world’s attention, how does one get started?  Moving into the machine learning space can be somewhat daunting, but we hope this blog post provides some guidance that you will find helpful.