The Data Analytics Blog

Our news and views relating to Data Analytics, Big Data, Machine Learning, and the world of Credit.

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Principa Speaks To CNBC Africa About Our Rugby Predictions

October 30, 2015 at 9:40 AM

CNBC interview on South Africa vs New Zealand Prediction

Lead Data Scientist at Principa Johan van Bijoen speaks to CNBC Africa about our Rugby World Cup predictions for the South Africa vs New Zealand semi-final and gives some brief insight into how the data used to make the predictions are derived. Watch the interview here

Using machine learning in business - download guide

Latest Posts

Why A New Account Processing System Should Be A Priority For 2020

Recently Principa announced their partnership with UK-based Welcom Digital. Welcom Digital’s platform Financier is one of the leading account processing platforms. Principa is now the sales and delivery partner in South Africa for Financier. We speak to Principa’s Eric Hay – a technical specialist with over 25 years’ experience with credit systems include account processing systems – who has been now appointed technical delivery head for Financier.

  • 5 min read
  • November 11, 2019 at 2:59 PM

Africa’s Calling: Contact Centre Conference And Expo

We recently attended the Contact Centre Management Group (CCMG) Contact Centre Conference and Expo, themed Africa's Calling.

How Machine Learning Is Helping Call Centres Improve Their CX

The call centre world, unsurprisingly, ranks as one of the highest adopters of data analytics platforms year on year. This is largely due to the invaluable insights we gain through the analysis of thousands of calls received each day by the typical call centre. With speed being of the essence in making the right decision at the right time for each caller many call centres are turning to machine learning to automate their data analysis and make crucial customer experience decisions within seconds.