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The 5 Key requirements of a collections system from a user perspective

July 16, 2020 at 5:19 PM

We are starting off with a 2 part series looking at the main requirements when considering a Collections System.

Even though different organisations have different requirements for a collections system, when we look at the "new dawn" (Post Covid-19) we believe that the following requirements
will be crucial:

In Part 1, we are going to look at the 5 key requirements from a user (the collector or operator) perspective when considering a Collections system.


In Part 2, we will be looking at the main requirements from a business perspective and deal with Strategy Design, 3rd Party System Integration, Digital Self-Service Capability and several other key aspects.

So, please subscribe to our channel and keep a lookout for Part 2.

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Perry de Jager
Perry de Jager
Perry has been involved in Collections and Recoveries for the past 15 years, spending time in different market segments ranging from law firms to investment companies. At Principa, Perry has worked on extended projects within both South Africa and the Middle East with some of the largest financial organisation, providing on-site consulting within the collections and recoveries space covering strategy, process, people and technology.

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