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Our news and views relating to Data Analytics, Big Data, Machine Learning, and the world of Credit.

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The Daily Maverick Love Our Rugby Stats

October 1, 2015 at 1:12 PM

principa-coverage-daily-maverick-sa-vs-sco-preview

We created some nice infographics with cool stats about the upcoming South Africa vs. Scotland match, and another one just for the Springboks. Great to see them getting picked up and cited by a publication we love to read: The Daily Maverick. 

 

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Latest Posts

The Top 6 Ways To Improve Motivation Levels In A Call Centre

Staff motivation levels are an important factor in every business, but even more so in a client or prospect facing environment such as a call centre. If your call centre agents are motivated, you can expect them to remain an employee for a longer period of time, reducing staff turnover. This not only saves you a lot of resources for recruiting, but also for training.

The Difference Between A Live Chat and A Chatbot

Most websites or apps lately have a chat function, whether that be a chatbot or a live chat function. But many people (and some businesses) don’t know the difference between the two and aren’t sure when they are talking to (or have installed) a bot or an agent.

How To Get Started With Machine Learning

The benefits have been recounted many times, but now that Machine Learning has the business world’s attention, how does one get started?  Moving into the machine learning space can be somewhat daunting, but we hope this blog post provides some guidance that you will find helpful.