How to choose the correct collections chatbot

Principa has a wealth of experience in building and deploying chatbots for the financial services industry. Our custom-built solution is flexible and fully customisable which allows your bot to assume your brand’s persona. We can also seamlessly integrate with existing systems. Click here to find out more. 

Principa specialises in providing data driven solutions that will optimise your business' collections strategy, improve your recovery yields, and increase your business revenue. 

We are starting off with a 2 part series looking at the main requirements when considering a Collections System.

In our previous blog we introduced the value of effective account management strategies.  In this blog we continue to run through different account management decision areas. In our next blog we will discuss what is needed for an effective account management strategy.

Onboarding good new customers in a very competitive market is difficult and not always that profitable. That is why prudent credit managers often look to account management strategies to reap the greater rewards. Once a customer is on-boarded and has proved herself to be an exemplary re-payer, offering her money is more of a sure-thing for repayment.Behavioural scorecards offer far better Ginis than application scorecard. This means you can afford to be more aggressive in account management.