We recently attended the Contact Centre Management Group (CCMG) Contact Centre Conference and Expo, themed Africa's Calling.

Introducing our new generation of Principa characters, alive in a world of wonder far beyond the normal imagination, where anything is possible with data.

We’re looking forward to attending this year’s Evolution of Data Science in Banking conference. The 2019 conference will be held on the 5th and 6th of June at the Indaba Hotel, Fourways, Johannesburg. The event will explore the use of data and analytical techniques to help financial services providers meet regulatory and reporting requirements. Also to be discussed is how running analytics at a product level can provide a more holistic view of customers across their portfolios.

Cape Town, South Africa, 20 February 2019 – Principa Decisions, a South African data analytics and software company, and Atura, a software company specialising in instant messaging technology, have announced a partnership that offers the South African credit and collections industry a solution to support originations, customer management and collections via virtual agent chatbots on mobile and desktop devices.     

We’re excited to announce that we are a sponsor at this year’s 20th CET conference in South Africa! The Customer Engagement Technology Conference has been successfully bringing together marketing, digital/ IT and business heads to discover the latest solutions that enable greater customer experience in various industries.