Cape Town, South Africa, 20 February 2019 – Principa Decisions, a South African data analytics and software company, and Atura, a software company specialising in instant messaging technology, have announced a partnership that offers the South African credit and collections industry a solution to support originations, customer management and collections via virtual agent chatbots on mobile and desktop devices.     

We’re excited to announce that we are a sponsor at this year’s 20th CET conference in South Africa! The Customer Engagement Technology Conference has been successfully bringing together marketing, digital/ IT and business heads to discover the latest solutions that enable greater customer experience in various industries.

We’ll be attending the first session of the CCMG’s Contact Centre Conference Tour in Johannesburg on the 22nd and 23rd of August. The conference tour will continue in September in Cape Town and in Durban in November.

This year, we’re looking forward to adding a new conference to our calendar, as we head to the Customer Experience Management Africa Summit. This two-day summit is taking place on the 1st and 2nd of August at the Cape Town International Convention Centre.

As Debt Collection and Recovery experts, we are given the opportunity to attend and present at industry conferences and events. We find the conferences incredibly valuable in helping us stay up to date, as well as challenging us to remain innovative.